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Moriah Yorkey

Knowledge Assistant

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titleDescription of Issue

Site no longer uses Elastic Search or needs to be removed for troubleshooting purposes.

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titleContext
  • Tyler Content Manager (TCM)
  • CM
  • SQL Server Management Studio (SSMS)


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titleCause
  • Elastic Search not installed properly which causes errors on rebuilding TCM CM index/Full Text rebuild with error message message Failed to run prechecks. Failed to drop index. java.net ConnectionException
  • Client no longer requires Elastic Search


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titleResolution

Elastic Search requires to be removed from backend configuration.

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titleAdditional Information

Please create a case with TSM Support for further assistance in the Support Portal.