Versions Compared

Old Version 3

changes.mady.by.user Knowledge Assistant

Saved on

compared with

New Version Current

changes.mady.by.user Moriah Yorkey

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleDescription of Issue

Search Would like to know how to search an error in the System Log and export the XML data file of the error. 

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleContext
  • Munis

    • System Log

  • My Reports
  • Saved Reports

    • (spelogmt)

    Panel
    borderColor#03396c
    titleColorWhite
    titleBGColor#03396c
    titleCause

    InformationalAn error is being encountered that provides a System Log Id. More information about the error is needed. 

    Panel
    borderColor#03396c
    titleColorWhite
    titleBGColor#03396c
    titleResolution

    1. Navigate to the System Log program either by searching or via the following path: System Administration > General Administration > System Log

    2. Click Search.

    3. Enter the Log ID and click Accept.

    4. Click XML Export in the toolbar. (

    note

    1. Note: The message at bottom of screen should read: The file 'spelogmtXXX.txt' has been saved to the Munis spool directory)

    To view the report:

    1. Click the User Menu icon (upper righthand side) and select My Reports/Saved Reports from the dropdown.

    2. Click the Date column heading to organize saved reports by date.

    3. Double-click the System Log XML Export entry for the applicable Date and Time.

    4. The file will download to your workstation.

    Panel
    borderColor#03396c
    titleColorWhite
    titleBGColor#03396c
    titleAdditional Information

    If a System Log Id is unavailable or unknown, please see: How To Search The System Log For Errors With No System Log IDId