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titleDescription of Issue
  • When importing a Subsequent RE State Data Import, everything looks fine within Imported Parcels, but after the Create Accounts Receivable, the Bill is not reduced. 
  • Supplemental Adjustments imported by the State Data Import updating Charges/Credits screen but not updating the Bill itself.
  • Reducing the full Assessment and recapturing the Full Credit is not adjusting the Credit off the bill. 
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titleContext
  • MD Property Tax Billing
  • State Data Import
  • Imported Parcels
  • Bill Inquiry
  • Subsequent Billing
  • Credit Recapture
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titleCause

Caused by reducing a Parcels Assessment that contain Homestead Credits. 

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titleResolution

Development is currently researching the issue.

Current workaround is to use the Tax Bills program to adjust the bill instead of through a Subsequent Bill Run. Contact Enterprise ERP Tax Support for further assistanceThis has been resolved in 2021.12 and above. Install the latest Tyler Deploy release for your current Enterprise ERP version.

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titleAdditional Information

Also see the following for Annual or New Bills when unable to zero a charge: Maryland Tax Cannot Adjust Charge to Zero

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