Versions Compared

Version Old Version 2 New Version Current
Changes made by

Knowledge Assistant

Knowledge Assistant

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleDescription of Issue

Site no longer uses Elastic Search or needs to be removed for troubleshooting purposes.

...

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleContext
  • Tyler Content Manager (TCM)
  • CM
  • SQL Server Management Studio (SSMS)

...

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleCause
  • Elastic Search not installed properly which causes errors on rebuilding TCM CM index/Full Text rebuild with error message message Failed to run prechecks. Failed to drop index. java.net ConnectionException
  • Client no longer requires Elastic Search

...

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleAdditional Information

Please create a case with TSM Support for further assistance in the Support Portal.