Development is currently researching the issue. No current workaround at this time, contact Enterprise ERP Tax Support for further assistanceInterest has always calculated on-the-fly from the last Payment activity Effective date. To override the last activity date through Bill Detail Adjustments, you must add Held Interest to the bill. The Adjustment's Effective Date will become the bill's new last activity date. Interest will begin calculating the day after the Adjustment's Effective date. - Navigate to: Property Revenues > Property Tax Billing > State > Collection Processing > Bill Detail Adjustments.
- Click Add to create a new Batch and click Accept.
- Click Add and enter the bill information to adjust.
- In the Effective Date field, enter the expected Last Activity Date you want Interest to begin calculating from and click Accept.
- From the Charge and Installment screen, click Update.
- Populate the new Held Interest amounts and click Accept.
- Bill Post and GL post the Adjustment.
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