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titleDescription of Issue

Employee submitted a life event. Approved.   Attempted to generate life event choices Error , but received : error The selected CAMPAIGN is incorrect for this EMPLOYEE and generate type.

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titleContext
  • Enterprise ERP

  • EERP

  • Benefits Administration

  • Benefits Enrollment

  • Enrollment Campaign Manager

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titleCause

The Hired After and Hired Before dates are used to evaluate if the individual employee can be generated into the campaign.

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titleResolution
  1. Navigate to the program Enrollment Campaign Manager.

    • Tyler Menu > Human Capital Management > Human Resources > Benefits Administration > Benefits Enrollment > Enrollment Campaign Manager

  2. Click Update.

  3. Update the Hired After and Hired Before fields to be include all dates.

    • We recommend Hired After as 1/1/1900 and Hired Before as either the current date or 01/01/2100

  4. Click Accept.

  5. You should now be able to generate a Life Event for an individual employee.

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titleAdditional Information

Please reach out to Enterprise ERP Human Resources Support with any additional questions.

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