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titleDescription of Issue
  • Unsure how to enter exemptions for actual tax billing
  • Need to create an exemption or credit for a tax bill.
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  • Munis
  • All Versions
  • MA TaxEnterprise ERP
  • Property Revenues
  • Property Tax Billing
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The article was created to show a quick tutorial on how to enter an exemption Instructional

Navigate to Property
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To Create an exemption for a tax bill, use the following steps.

  1. Navigate to the Exemptions / Credits program.
    1. For Northeast tax, use the following menu path: Property Revenue > Property Tax Billing >
    Northeast
    1. Region >
    Massachusetts
    1. State > Assessor Processing and Reports > Actual Taxes > Exemptions /
    Credits 
  2. Click + (add)
  3. Choose your category (most likely 20 for real estate)
  4. Enter Parcel ID in the Property field
  5. Cycle should be blank or zero
  6. Select an Exemption code from the drop down
    1. Credits.
    2. For Southeast or Midwest tax, use the following menu path: Property Revenue > Property Tax Billing > Region > State >  Properties > Exemptions / Credits.
  7. Click Add.
  8. Select the AR category.
    1. Exemptions and credits are most commonly created for 20 - Real Estate.
    2. Certain municipalities will also create exemptions or credits for 25 - Personal Property.
  9. In the Property field, enter in the Parcel ID for Real Estate or Personal Property ID for Personal Property.
  10. Enter the Cycle number.
    1. Zero is most common.
  11. Select the exemption code from the Exemption dropdown menu.
  12. Owner information should default automatically.
  13. Percent should default automatically.  Users can also manually enter in a percent amount.
  14. Enter an entry Entry date.
  15. Enter an effective Effective date.
  16. The amount should pull in The Amount should default automatically from the Exemption Code Program Program.  If it does not, users can manually enter in an amount. 
  17. DO NOT GENERATE exemptions at this time.  They will be generated later in the bill run process.
    1. Note: Generating exemptions or credits requires an existing billIf the bill run process has not been completed yet for the current tax year, there will not be an existing bill to apply the exemption or credit to.
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Exemptions / credits is where sites can store exemptions and maintain them throughout the year (or delete them each year and start fresh).  You can add/delete/update in this program at anytime as exemptions are not generated until the actual taxes have been generated. 

For Virginia and Missouri tax, see How to Generate and Post Exemptions Credits through Tax Corrections to generate and post the exemption to a tax bill.

For Massachusetts and Wisconsin tax, see How to Generate and Post Exemptions Credits through Abatement Entry to generate and post the exemption to a tax bill.