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To resolve, the user's General Ledger permissions will need to be updated. 

System Administration > Security > User Attributes

1. Click Search

2. Enter User Id

3. Accept

4. Select a role that grants General Ledger permissions

5. Edit Role 

6. General Ledger folder

7. Update

8. Click ' Perform Journal Reversals' check box

9. Accept


Please Note: Updating a Role impacts all users assigned to the Role

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