Page Comparison

1.  An Administrator should login to the CSS Client URL. 
   1. This URL can be found by accessing Tyler Deploy and then navigating to: Product Configurations > Munis ERP
   2. Next, locate the IIS Info section and find the CSS Client URL. 
2. Once logged in, select Citizen Administration from the sidebar. 
3. Now select Application. 
4. Locate the Bill History Reporting section. 
5. Make sure that the Maximum history records to return per category field is set to a value that would not exclude records if this is desired. Note that a value of 0 indicates no limit and that if the value is more than one digit, 24 for example, then only the 2 will show in the field unless the field is selected and the ARROW keys are used to move the cursor over. 
6. Make sure that the Number of prior months to include field is set to a value that would not exclude records if this is desired. Note that a value of 0 indicates no limit and that if the value is more than one digit, 12 for example, then only the 1 will show in the field unless the field is selected and the ARROW keys are used to move the cursor over. 

Please contact General Billing Support for updates regarding this issue.Citizen Self Service is a retiring product and no further non-critical enhancements or updates are planned at this time. Please be aware that the size of the fields in the Bill History Reporting section of the Application settings for Citizen Administration truncate values greater than one digit.