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titleDescription of Issue

User unable to register and forgot password doesn't work

Registration indicates the user already has an account but when attempting to reset the password, the webpage indicates no account exists, how do we reset this user account?


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titleContext
  • tylertech.com
website
  • Client Support
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Contact any support team for assistance assistance


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titleCause

User website registration is pending; registrations can take up to one business day to approve.

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