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titleDescription of Issue

How to do a Bill Adjustment in Utility Billing Classic

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titleContext
  • Munis

  • Bill Adjustments

  • Utility Billing Classic

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titleCause

Bill amount needs to be corrected

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titleResolution
  1. Navigate to Property Revenues> Utility Billing > Bill Processing->Bill Adjustments

  2. Search for the bill you want adjusted. Click Accept.

  3. Go to the charge(s) that need to be adjusted.

  4. Click Update.

  5. Fill in the History Reason and General Ledger fields --Click Accept 

  6. Enter in the adjustments, Click Accept

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titleAdditional Information

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