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  • The custom MU_ TCM security group ID likely has more than 20 characters
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  • which does not allow Munis to recognize and sync it to the TCM Full Client. 
  • The group ID has a special character, such as a 'comma' in the Group Name. Group Names can include dashes and spaces, but all other special characters should not be used.


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Adjust the MU_ TCM security group in the TCM Full Client:

  1. TCM Full Client
  2. Administration
  3. Security Manager 
  4. Groups
  5. Find and click once on custom MU_ TCM security group
  6. Duplicate Selected Item (double paper icon in the upper right hand corner) 
  7. Adjust Group ID field to 20 or less total characters. All else can stay the same.
  8. Adjust the Group Name, removing any special characters
  9. OK 
  10. Find original 20+ character MU_TCM security group > Click once > Show Menu (double green arrows in upper right hand corner) > Remove Entry

Navigate back to Munis:

  1. Tyler Menu
  2. System Administration 
  3. General Administration
  4. TylerCM for Munis Settings 
  5. Click on Master Password (complete this step by using tcmadmin credentials found on Site Report)
  6. Click on Rebuild TCM Caches 

This custom MU_ TCM security group will show up when linked to the desired Munis role, and will now sync over successfully from Munis to TCM where it no longer has 20+ characters as the Group ID. 

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