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titleAdditional Information

Three other potential solutions to mitigating this issue have been to update the firmware on the credit card device to the latest available version, as well as improving performance for the Cashiering program. To improve program performance:

  1. Navigate to Administration > Settings.
  2. In the General tab, set Log Level to Error.
  3. Configure Maintain logs for and Clear logs at as desired.
  4. Enable Purge Read Alerts.
    1. Note: Settings for read and unread alerts are available in the program beginning in version 2021.8.
  5. Configure Maintain alerts for and Clear alerts at as desired.
  6. Enable Purge Unread Alerts.
  7. Configure Maintain alerts for and Clear alerts at as desired.
  8. Save.

If your site use Tyler Payments, it is recommended that Cashiering is upgraded to version 2021.711.1 or higher. Note that the Hardware Console must be upgraded in tandem with any Cashiering upgrade.
Cashiering Hardware Console Self Update

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