Versions Compared

Version Old Version 2 New Version 3
Changes made by

Knowledge Assistant

Moriah Yorkey

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

...

...

...

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleDescription of Issue

Site no longer uses Elastic Search or needs to be removed for troubleshooting purposes.

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleContext

  • Tyler Content Manager (TCM)

  • SQL Server Management Studio (SSMS)

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleCause

  • Elastic Search not installed properly which causes errors on rebuilding TCM index/Full Text rebuild with error message Failed to run prechecks. Failed to drop index. java.net ConnectionException

  • Client no longer requires Elastic Search

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleResolution

Elastic Search requires to be removed from backend configuration.

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleAdditional Information

Please create a case with TSM Support for further assistance in the Support Portal.