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  • Munis

  • Utility Billing

  • Tyler Cashiering

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Bill has a negative balance on one charge code and a positive balance on others. This causes the amount due in Munis to display as the total of all charges but in Tyler Cashiering the Total due is reflecting just the positive charges as those charges are due.

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This can be resolved by running Payment Redistribution in Munis to balance the bill so that any credit balances are applied towards the due amounts on the same bill. This allows the bill to display with the correct amount due in Tyler Cashiering. 

Payment Redistribution can be run using the following steps 

  1. Tyler Menu > Munis > Property or General Revenues > Payment Processing > Payment Redistribution

  2. Define

  3. Complete Batch Information

  4. Bills to Select 

    1.  AR Category

    2. Bill Number Range should be bill being paid

    3. Redistribute by Charge Code

  5. Accept

  6. Select

  7. Output-Process

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