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Knowledge Assistant

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titleDescription of Issue

Configured with SAML IdP in TID-W and need to renew certificate but the IdP is not external

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titleCause

400: Bad Request Error Code: GENERAL_NONSUCCESS


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  1. Open the metadata file and find use="signing" entry
  2. Copy the data from the <X509Certificate> element.
  3. Paste it to a new text file.
  4. Insert Insert -----BEGIN CERTIFICATE----- to the beginning of the file .
  5. Append -----END CERTIFICATE----- to the end of the file. For example:
     
    -----BEGIN CERTIFICATE-----
    MIICPTCCAaagAwIBAgIGAUIAVrpxMA0G
    ......
    96sa3ZdjPQkSZa48l6ZW86yLAECUXQ==
    -----END CERTIFICATE-----
  6. Save the text file with a .CRT extension.



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titleAdditional Information


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