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titleCause

User is unsure how to create a new support case.


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  1. Navigate to Client Support at tylertech.com
  2. Select the product you are working on.
  3. Login or Register for access.
  4. Click Learn more about this tool hyperlink under the Online Support Incidents header, above the Get Online Support button.
  5. Access the User Guide or watch the Open a Support Case video.


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titleAdditional Information

Additional best practice information can be found in the Munis Technical Support document on the Munis Enterprise ERP Support page.

Please refer to our Master Article - Online Support Incidents for all additional topics.