From the Self Service homepage - Log in as an administrator
- Navigate to Home > Administration > User Administration
- Click the check box for Filter results based on User Name, User ID, and Employee ID and enter Guest into the search field and hit enter
- Click Edit on the GUEST user.
- On the Site Settings tab place check mark in Is Citizen
- Click Update
- Click Citizen
- Confirm that the appropriate modules that citizens should have access to are checked and place check marks in any that need to be updated
- Clickthe box for any modules that citizens should have access to
- Click Update
- Log out of Self Service and return to Self Service homepage to confirm
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