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From the Self Service homepage

  1. Log in as an administrator 
  2. Navigate to Home > Administration > User Administration
  3. Click the check box for Filter results based on User Name, User ID, and Employee ID and enter Guest into the search field and hit enter
  4. Click Edit on the GUEST user.
  5. On the Site Settings tab place check mark in Is Citizen 
  6. Click Update
  7. Click Citizen
  8.  Confirm that the appropriate modules that citizens should have access to are checked and place check marks in any that need to be updated
    1. Clickthe box for any modules that citizens should have access to
  9. Click Update 
  10. Log out of Self Service and return to Self Service homepage to confirm

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