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titleDescription of Issue

How to retrieve Hub error logs.


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titleContext
  • Tyler Hub
  • System Logs


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titleCause

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NOTE: you must have the administrator role in Hub to retrieve logs

Once logged into Hub as administrator:

  1. Go to Administration.
  2. Click Logs and Diagnostics.
  3. Select the desired date under Available logs.  (Click Logs first if not seeing Available Logs.)
    1. Latest versions of Hub System Logs.


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titleAdditional Information

Please review the Master Article - Tyler Hub for all related topics.