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titleDescription of Issue

An abatement number is needed to locate an abatement record. 

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titleResolution
  1. Navigate to Adjustment Inquiry either by searching or using the following path: Munis > Property Tax Billing > Region > State > Inquiry > Adjustment Inquiry
  2. Click Search in the top ribbon.
  3. Enter the Category, Year, and Bill Number that received the abatementThe Abatement Number is given . 
  4. Use the arrows at the bottom of the screen to locate the desired abatement if multiple records return.
  5. Once the desired abatement is selected, the Abatement Number can be found in the third set of information beneath the Reason Code. 


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titleAdditional Information
  • Adjustment Inquiry displays information for all adjustment types and is not limited to abatements.
  • When displaying information for an abatement, the record should say Adj type: ABATEMENT next to the AR Category at the top of the window.
  • For all information regarding Abatements, please visit: Master Article - Abatements
  • If further assistance is required, please contact Tax Support. 

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