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titleDescription of Issue

User is getting Record not found in Setoff debt table while attempting to import match file from the State

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titleContext
  • Virginia
  • Collection Processing
  • Setoff Debt Processing
  • Setoff Debt Import
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titleCause

Development is currently researching into the causeClaim number import was not successful

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titleResolution

No workaround has been provided. Make sure Claim number import file completed successfully. To accomplish this, please refer to: How to Import Claim Number assignment file for Virginia Debt Setoff

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titleAdditional Information

Please reach out to Enterprise ERP Southeast Tax support for questions. 

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