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titleDescription of Issue

We would like scheduler jobs in a non-production environment disabled after a refresh from production.

After a refresh of a non-prod environment the scheduler jobs are running in non-prods


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titleContext
  • Database Refresh
  • Munis Scheduler
  • Scheduler Jobs

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titleCause

InformationalJobs are copied over during the refresh


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titleResolution

Option 1- Manually disable individual jobs via the Scheduler Queue

  1. Sign into the refreshed Munis environment with an account with administrative rights
  2. From the Tyler Menu, navigate to System Administration>Scheduler Administration>Scheduler Queue
  3. Click and highlight the job(s) that you do not want to be enabled then click Job>Hold to place the job on hold or Delete to remove the job entirely

Option 2- Have the refresh script adjusted to automatically place all scheduler jobs on hold in the non-production environment

  1. Please contact Tyler Systems Management Support or log a case via the Online Support Client Portal

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