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title	Description of Issue

Why am I getting an Access Denied error when opening up a program stored in favorites?

Full error:

Access Denied

Your Munis user account has been disabled by the System Administrator.

Access to the Munis system is denied.

Please contact your System Administrator.

OK

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title	Context

Client is accessing programs under Recent Activity in Dashboard
User Attributes

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title	Resolution

To change User account status from Disabled to Enabled:

Log into Munis with an administrator account
Navigate to System Administration > Security > User Attributes
Click Search
Enter user information
Click Accept to pull up user
Click Update
Select Enabled from User account status dropdown
Click Accept

If a new user account was created, please see Move User History in Munis

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title	Additional Information

If this is affecting all users, please see the following: Access to the Munis system has been disabled by the System Administrator

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