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changes.mady.by.user Moriah Yorkey

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changes.mady.by.user Knowledge Assistant

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titleContext
  • Authorization code
  • Invalid social token
  • Admin Center
  • Tyler Identity Workforce 
  • TID-W
  • Azure
  • Entra
  • Google ID
  • Secret


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titleCause

Client Secret has expired or needs to be changed for any reason

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titleResolution
  1. Access Admin Center from https://<CustomerIdentifier>-admin.tylerportico.com/org/admin-center/dashboard
  2. Gather only the new secret from your federation (Entra/Azure, Google, ADFS)
  3. Navigate to Identity workforce > Identity providers
  4. Click the kebob (three dots) to the right of the Domain that you are looking to make the change and click Edit
  5. Update only the client secret and click save
  6. Although optional we strongly encourage adding the expiration date of your new Secret to the admin center


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titleAdditional Information

If you need assistance getting access to the Admin Center, please contact TSM support

Proprietary help pages on generating secrets:

Only update the Secret. although on the backend of Azure and Goole API manager both ID and Secret are re-generated as a pair, do not update the original Client ID

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