Sign into the hosting environment website for the desired Self Service program (ESS/VSS/CSS) and environment (Prod/Test/Train) as an administrative user
EX: https://ess.yourcity.com/esshosting(env)
On the Client Configuration page click Edit next to the environment
In the menu on the left, click Scheduled Maintenance
Click Add New
Use the Item Type dropdown to define the maintenance type
Warning - Displays message text but does not inhibit user functionality
SystemDown - Displays message text and inhibits the ability to log into Self Service or access additional Self Service pages such as Employment Opportunities
For nonrecurring maintenance, enter the specific date and time for the maintenance to occur
For recurring maintenance, select the applicable day check boxes and enter the start and end times
In the Message field, create a message that you would like to be displayed when users/customers try to access the Self Service website
Ex: Site is currently offline for maintenance and should be available xx date/time.
Click Add to save