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titleDescription of Issue

When a purchasing agent tries to run the Requisitions program, they get an error:  Your user account does not have a Purchasing Department specified. This can also produce an Unexpected Error. 

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titleContext
  • EERP
  • Requisitions
  • User Attributes
  • Purchasing


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titleCause

End user does not have a Purchasing Department specified on their user information in the User Attributes program

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titleResolution
Add a Purchasing Department to the Department field on the user's User Attributes screen. This can't be just a System department code, but it has to be a legitimate Purchasing Department established in the Purchasing department Program.
  1. Navigate to Enterprise ERP>System Administration>General Administration>Security>User Attributes
  2. Search the UserID
  3. Accept
  4. Ensure that a valid purchasing department code is defined in the department field
    1. Must be a valid Purchasing Department.
  5. If Department is not valid Update 
  6. Add Department 
    1. Use Field help to find a department
  7. Accept
  8. Close program

Have user refresh Enterprise ERP and try Requisitions again


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titleAdditional Information


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