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Navigate to General Revenues > General Billing > Invoice Processing > Adjust Invoices.

Click Add to create a new Adjustment Batch.

Click Accept to begin working within that Batch.

Click Search to locate the Invoice needing adjustment.

Click Update and specify an Adjustment Reason.

1. Check the box for Project Strings Apply next to the Invoice number, then click Accept.

2. Click the Detail button to get to the Detail Header of the Invoice.

3. Click Update and add the Project String under the Accounts section.

4. Click Accept when finished.

If using Workflow for this process, click Release Adjustment on the toolbar and complete the prompts.

If finished making adjustments to this Invoice, click Close to return to the Batch Header.

Click Post Batch and complete the Output prompts to post the adjustment to the Invoice record.