Versions Compared

Old Version 1

changes.mady.by.user Knowledge Assistant

Saved on

compared with

New Version Current

changes.mady.by.user Moriah Yorkey

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleContext

  • EERP(MUNIS) all versions

  • Tyler, SaaS-hosted

  • OnPrem Clients

  • SSRS

  • Report Builder

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleCause

Report Builder caches recently used datasources and ReportServer login information which can cause unexpected behavior after SaaS flip or server migration.

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleResolution

To delete the Report Builder cache on a user's PC, follow the steps below:

  1. Close any instances of Report Builder application.

  2. Navigate to the directory C:\Users\XXXX\AppData\Local\Microsoft on user's PC, where XXXX is the username of current user.

  3. In this directory, there are two folder with the following names:

    1. Microsoft Report Builder

    2. Report Builder

  4. Delete these two folders and launch report builder from SSRS WebPortal.

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleAdditional Information

Deleting cache will not affect any existing custom SSRS reports on SSRS WebPortal.

...